This session will examine the forces in the workplace that are driving the rise of Virtual Teams and explore the distinct challenges and advantages of teaming across geographic and cultural boundaries. Participants will use a Team Survey to reveal a snapshot of where their Team is; what's working and what needs attention. Participants will work in pairs and teams as they learn strategies, actions and best practices to guide their virtual teams through four stages of development and to higher levels of performance and success.

The participants will role play and examine real life issues within their own organization, and can apply the tools to both internal and external relationships. Common issues such as compatibility, differences in decision making approaches, communication, conflict resolution and more are addressed for attendees who are in management as well as those who are in the middle of the organization and often have little choice as to who they can partner with, whether internal or external.

Recent research suggests that criticism is perhaps the most powerful and neglected business skill, that it causes more conflicts at work than disputes over power, pay, and promotion, and that most of us are inept at giving and taking criticism productively. This intense program will focus on how to transform the necessary exchange of criticism from a taboo act and a destructive and demoralizing encounter into a positive, motivating, mutually beneficial experience that encourages trust, heightens self-esteem, and boosts productivity.

Influential and successful leaders like Eleanor Roosevelt or Washington Post publisher, Katharine Graham, were true to their core values and beliefs. They led through personal conviction, gaining power beyond their formal authority. Participants will examine their personal value propositions, assess their strengths and identify their leadership style. Questions and practice sessions will focus on leadership challenges drawn from participants' experience. Participants will leave this session empowered to be authentic leaders.

In this practical program, you'll also learn how to use timely information, sincere acknowledgement and targeted questions to influence your people's opinions and decisions. You'll explore how ego and issue stakes can help you adjust your influence strategy. Learn how to overcome resistance with appropriate and timely criticism balanced by support. You'll learn how to take a stand and confront problems in a way that builds your relationships.