This practical seminar develops skills for planning, leading, and following up on Candor Conversations about expectations and agreements. We tackle both the smoother, preventive discussions around clear upfront Agreements, as well as the most stressful of work discussions - Constructive Confrontations. We'll provide antidotes for someone repeatedly breaking an agreement - instead of giving up, blowing up at the person, or burying the issue.

The objectives of this dynamic, interactive session are to help participants: (1) develop a clear picture of the Work-Life Balance they would like to achieve; (2) identify obstacles that stand in the way of achieving their desired balance; (3) develop a repertoire of action strategies and tools for overcoming current obstacles and any that may arise in the future; and (4) develop their own personal action plan which is concrete, practical and achievable.

In this session you will learn 7 skills to change your thinking for greater resilience. You will receive a personal profile of your strengths and weaknesses across the 7 inner strengths that make up resilience. This will direct your learning in the session as you practice the resilience skills. This skill set has been used successfully by thousands of corporate managers to improve performance, positively impact the bottom line, relieve stress, and to ease tensions between work and home.

In this seminar, we will frankly discuss political challenges and identify the attitudes and skills needed to address them successfully. If you have to sell ideas to management, deal with difficult personalities, implement complex projects, or please demanding executives, then this workshop can help you achieve your goals. Through interactive activities, you will learn to increase your personal leverage, master the art of "managing up", and avoid career-killer behaviors.

Organizing your objectives and commitments is a basic requirement for effective work. However, most models for doing this do not stand up to the speed, volume and intensity of transactions of sophisticated professionals. This workshop will define a workable method for "clearing the decks": freeing up your attention to maintain strategic focus, balance and creative thinking, and as a means of ensuring that things really get done.

A profile of "Coaching for Behavioral Change" will be presented and participants will learn the latest techniques for encouraging feedback to develop others (and to develop themselves). The concept of empowerment will be analyzed from a practical, real-world perspective. Participants will learn how to apply key concepts, and the latest research on feedback and follow-up will be used to show how leaders can coach in a way that produces guaranteed results for both individuals and teams.

Today's leaders are faced with a daunting challenge: maintaining performance and profitability while at the same time evolving their organizations to accommodate the new structures and technologies demanded by the networked economy. This highly interactive workshop will help leaders to assess their personal readiness - and that of their organization - to take advantage of the opportunities presented in today's unprecedented environment of change and innovation.

In this practical program, you'll also learn how to use timely information, sincere acknowledgement and targeted questions to influence your people's opinions and decisions. You'll explore how ego and issue stakes can help you adjust your influence strategy. Learn how to overcome resistance with appropriate and timely criticism balanced by support. You'll learn how to take a stand and confront problems in a way that builds your relationships.

In this session, participants will look at why all teams are vulnerable to losing their vitality. We will look at the best methods of revitalizing a team, with the focus of the day on answering key questions related to the people, structure, environment, goals, and processes. Attention will be paid to how trust is developed and destroyed, and how members confront and resolve interpersonal and team conflict. Targeted tools will be reviewed to enable participants to leave the program with a comprehensive plan to revitalize a team.