The Institute is committed to building customer relationships based on trust. We respect the importance of protecting the personal information individuals provide to IMS through the use of the various services we offer, including those on our Internet web site. We strive to disclose all relevant information regarding the collection, processing and use of an individual's personal data in a clear and concise manner. If you provide personal information directly to IMS by any means, it will be made available for your review and modification. Information that is provided to us through the Institute’s Regional Chairs (IMS regional representatives) will be available for review through the Chairman that submitted that information.

IMS will not sell, share, or otherwise make available any of the personal information provided through the use of any IMS service, by whatever means, to any unaffiliated party other than those directly involved in providing the requested service without the individual's permission, except when required to do so by law or when data is requested by government or law enforcement authorities or in the unlikely event of a sale of the business or transfer of assets. If IMS engages a third party to process an individual's personal data on its behalf, that third party will be bound by the Institute’s data privacy policies. Non-personal data may be used to compile and analyze trends and/or other quality control information.

IMS uses highly sophisticated technology to ensure that personal data is completely protected and secure. In addition, we have established complex physical, electronic and managerial procedures to safeguard privacy. The Institute’s policy does not extend to personal data an individual provides directly to a third party web site not affiliated with IMS. This also includes personal data given to IMS that an individual specifically authorizes for transfer to a third party web site. Individuals are strongly advised to read the data privacy policy of any third party company before they provide or authorize IMS to provide any personal information.