Critical Thinking describes the mental process of determining what to believe and what to do about our beliefs. Strategic Thinking applies this process to the future of the organization. This "minds on" workshop enhances the ability of the participants to think strategically by taking them through the seven components of a comprehensive process and providing tools and techniques to accomplish each of the components while considering their organization's multiple futures.

Today's rapidly changing workplace requires managers to leverage the talents and brain power of their team members. This energizing, highly interactive session will provide you with practical tips, tools, and proven strategies for developing powerful interpersonal skills. You will learn how to fulfill the potential of yourself and your team members, increase the level of trust, boost morale, and build a peak performance workplace.

Systems thinking adopts a multidimensional approach to organizations, viewing them as living systems and complex adaptive systems as well as machines to be predicted and controlled. The implications of these alternative perspectives for managers are outlined - not least the need to cope with interdependence, multiple causality, unpredictability, resistance to change, multiple perspectives, etc. Three tried and tested systems methodologies are introduced as means of managing, respectively, procedural, structural and attitudinal change.

In this practical program, you'll also learn how to use timely information, sincere acknowledgement and targeted questions to influence your people's opinions and decisions. You'll explore how ego and issue stakes can help you adjust your influence strategy. Learn how to overcome resistance with appropriate and timely criticism balanced by support. You'll learn how to take a stand and confront problems in a way that builds your relationships.

This dynamic, highly-interactive and informative program will help you learn specific principles and methods to build and rebuild trust, and concrete strategies that will help you engage employees, improve performance and successfully navigate change. Trust is the foundation of effective relationships which make both individuals and businesses successful and it can be damaged and eroded in many unintended ways.

This session helps leaders examine factors that contribute to building and maintaining more effective performance for themselves and their teams. Each participant will have the opportunity to think about his/her leadership strengths and weaknesses. The remainder of the seminar will focus on how people learn to be more effective leaders, including a discussion of the types of learning experiences that develop leadership potential and factors for more effective leadership in the future.