It's tempting to avoid difficult conversations at work. They feel uncomfortable; they seem risky. The issue is how to conduct these conversations with skill. In this program, you'll identify a specific, challenging conversation that you intend to have at work in the next 30 days; then you'll learn the skills to manage it effectively. Throughout the workshop, you'll apply new tools, tactics and techniques to your situation. The purpose of the workshop is to jumpstart your conversation.

What if you, your team and your organization could do more Great Work and less of the busywork? In this practical, interactive workshop you'll: Come to grips with the difference between Good Work and Great Work; Understand the key three characteristics you need to do more Great Work; Find clues to your own Great Work; Tap into the power of projectization; Learn how to better balance the demands of your organization; and Identify five practical ways to stop the busywork.

This interactive program will take you through an effective and immediately useful education that instills personal accountability in the work environment. When the learning is applied and the three tools are used, personal accountability will result in less time spent managing and more time coaching and mentoring. You will take an Accountability Assessment on-line that starts your learning journey and receive feedback on the results at the session.

How a leader manages conflict and facilitates its resolution directly impacts the bottom line and the performance of those they lead. This hands-on course will prepare leaders to do three things: (1) to understand their conflict styles, strengths and areas for development; (2) to learn and apply three tools for effective conflict resolution; and (3) to reflect on and plan for managing an actual conflict they are experiencing in the workplace.

Prof. Gordon Hewitt will lay out a practical framework that demands a fundamental rethinking of: (1) what competition is now all about in today's complex global markets; (2) what strategy needs to be about, and how to give it credibility; and (3) what top managers need to do to steer their companies through uncharted competitive territory. Prof. Hewitt will also demonstrate why retreating to the "core" and improving incremental efficiency is not good enough.

This seminar vividly brings to life the interplay of power, politics and influence - both upward and across the organization. We will debunk the stereotype of politics as emerging from an unethical manipulative underworld. The key is to know the strategies that enhance our impact on the organization. These strategies work hand-in-hand with the personal characteristics and tactics of leadership that we may already possess. Participants will learn to diagnose political styles and map political terrains.

In this highly interactive and practical workshop, Mr. McGee will explore his main SUMO (Shut Up, Move On) principles and how they impact our ability to inspire others. His principles relate to any leader whose organization would benefit from taking a fresh look at the following five key areas; Change, Relationships, Attitude, Motivation and Stress. Building on his background in behavioral and social psychology, he will give us time to reflect upon our behavior and that of others and identify what hinders our effectiveness.

Successful advocates know how important it is to clearly communicate their ideas, how their reputations shape how people respond to their ideas, how they need to build partnerships and alliances with others in getting ideas adopted, how they must "pre-sell" any idea long before formal meetings, and how to be persuasive and influential in meetings. We will discuss new research on each of those topics - research that offers you interesting and surprising ways to champion innovations in your organization.

The best companies know they must engage the entire employee. To do that, however, the company must build a high-achievement, trust-filled culture. If that's what you want, this program is for you. Rather than focus on dry theory and speculation, this program will provide the exact tools you need to create the work environment you want. You will learn simple but powerful skills that you can take back to the job and use immediately. You will learn how to build trust, inspire others, and invite their full cooperation.