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Apr 2000 Book


Getting Them to See It Your Way

Dealing with Difficult and Challenging People

By Dr. Judith Segal


This work offers a prescription for dealing effectively with people who are difficult in your life - people who either don't want to hear or acknowledge your position in a given situation. Readers will examine techniques for opening lines of communication with people who are "normal neurotics" in your personal and work lives. Dr. Segal covers the skills needed to work and live with the stressed, confused, and manipulative people in the world.

About IMS faculty member Dr. Judith Segal:

Dr. Judith Segal is Founder of the J. Segal Company, and specializes in team building, conflict resolution, communication, and facilitating organizational change. Dr. Segal teaches in the Management Development Program at the University of Southern California, and has taught at the University of California, Los Angeles, McGill University, and Concordia University. She has written numerous articles and a book on communication and conflict resolution.

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