Seminar Description
In countless surveys, when business executives are asked to name the most critical attributes for success in their organization, invariably, communication skills are at or near the top of the list. We spend years learning our technical craft, but spend comparatively little time on the key attributes of speaking, listening, and understanding human behavior. This session will focus on the most profound aspects of communication that will enable participants to rise above the pack. We will learn about the fundamental human behavioral styles, how those styles have different communication preferences, and how we can tap that knowledge to connect with persons of any preferred communication style. Participants will learn a proven five step approach that will enable them to speak so that audience members will listen, learn how to listen themselves, and also how to use this knowledge in difficult one-on-one conversations. Finally, we will learn the essentials of persuasion, gain insights into human motivation and learn how to translate these insights into practical applications. Time for questions and practice sessions will be set aside to allow participants to transform their knowledge into practical skills that will take them to the next level of communication excellence.
Los Angeles - October 19 