Ask any manager what his or her greatest challenge is and the reply will almost always be dealing with people. The bulk of our frustrations, as well as our rewards, comes from our dealings with people. If we are to succeed in the organization, we must work effectively with subordinates, peers, superiors, and often with boards, owners, investors, bankers, regulators, clients, suppliers, media people and many others. During this session we will examine the principles of human influence (principles we have all been using throughout our lives) and learn how to apply them to the task of managing people. Specific techniques and tools for applying these principles will be presented, along with a variety of examples.
Guide to Participant Selection
Department
Admin
Distrib
Engr
Finc
H.R.
Legal
Mktng
IT
Opr
Plng
Pchsg
R&D
Sales
Senior
Executive
(Pres, Exec & Sr VP)
3
3
3
3
3
3
3
3
3
3
3
3
3
Executive
(VP & Gen'l Mgr)
2
2
2
2
3
3
2
2
2
3
3
2
2
Senior
Managers
(Div & Reg. Mgrs)
1
1
1
1
2
1
1
1
1
1
1
1
1
Middle
Managers
& Superintendents
1
1
1
1
2
1
1
1
1
1
1
1
1
APPLICABILITY: 1
indicates
primary target audience. 2 indicates a good fit
if the level of material is appropriate.
3 indicates (in
the opinion of the institute and the faculty) very limited applicability.
New Jersey - September 15 