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Critical Thinking: A Model for Avoiding Common Decision Traps 

  Dr. Kathy Pearson

Time Allocation - Topics


25%	Decision framing 
	•  "Mental frames" that define issues 
	•  Frame control through better problem definition 
	•  Avoiding judgment and perception traps
	•  Surfacing hidden assumptions

20%	Creative problem solving
	•  Factors for individual creativity
	•  Techniques for creativity enhancement
	•  Factors for organizational creativity and innovation

20%	Gathering intelligence
	•  Recognizing your own informational and judgmental limitations 
	•  Traps that lead to faulty intelligence, inferior solutions and false predictions 
	•  Specific steps to improve information gathering and intelligence

20%	Coming to conclusions
	•  Coming to sound, timely conclusions, alone or in groups 
	•  Testing the quality of the solutions or accuracy of predictions before you bet on them 
	•  Preventing "groupthink" and other group decision errors 

15%	Learning from feedback
	•  Transforming experience into decision learning  
	•  Why a decision succeeds or fails 
	•  Self-serving explanations

Seminar Description

High quality decisions have always been essential for strong business performance. Yet with the increasing speed, complexity and data availability in today's competitive environment, superior decision skills are more important than ever. This workshop will help you improve your decision making skills by offering behavioral insights into how people actually think and make decisions. It then teaches the advanced critical thinking skills and creative strategies needed to manage unfamiliar, highly complex problems or decisions that involve significant uncertainty. It offers strategies on how managers and executives can deal more effectively with ambiguous information, loosely structured problems, deep uncertainty, and complex tradeoffs. The focus is on critical thinking, breakthrough problem solving, learning and the effective use of groups.

Guide to Participant Selection

Department

Admin

Distrib

Engr

Finc

H.R.

Legal

Mktng

IT

Opr

Plng

Pchsg

R&D

Sales

Senior Executive
(Pres, Exec & Sr VP)
2 2 2 2 2 2 2 2 2 2 2 2 2

Executive
(VP & Gen'l Mgr)

2 1 1 1 1 2 1 1 1 1 1 2 1
Senior Managers
(Div & Reg. Mgrs)
1 1 1 1 1 1 1 1 1 1 1 1 1
Middle Managers
& Superintendents
2 2 2 2 2 2 2 2 2 1 2 2 2

APPLICABILITY
1 indicates primary target audience.
2 indicates a good fit if the level of material is appropriate.
3 indicates (in the opinion of the institute and the faculty) very limited applicability.

 

 
Los Angeles - September 15
Seattle - September 16
Saint Louis - October 8
Houston - October 20
 
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