THE LEADER'S PROTOCOL®: BRINGING OUT THE BEST IN EVERY EMPLOYEE
with Don Brown
January 24, 2018, 9:00 AM - 4:00 PM
$425 (US) per person
The Fairlane Club
5000 Fairlane Woods Dr., Dearborn, MI 48126
(313) 336-4400

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Book by Don Brown
Book by Don Brown

THE LEADER'S PROTOCOL®: BRINGING OUT THE BEST IN EVERY EMPLOYEE

 
This session explores how to leverage the untapped asset that’s already on your payroll! Participants will learn to identify and target the “core” of their team; discover what the “silent majority” of their workforce actually wants; create a personal, actionable engagement plan for every employee; and master the protocol and techniques required to develop the capacity of “Solid Citizens”. By surveying more than 6,000 workers around the world, Mr. Don Brown has identified what to stop, start and continue doing to increase your return-on-leadership. Get ready for honest – and sometimes shocking discoveries. While the findings may astound you, the simple truths will strengthen you exponentially!

DON BROWN

 

Don Brown dedicates his career to 'helping people with people' in leadership, sales, and customer service. He has written and co-authored several books including Bring Out the Best in Every Employee - How to Engage Your Whole Team by Making Every Leadership Moment Count. Bilingual and experienced at the executive and line-level alike, you see the results of his work across dozens of industries, including brewing, automotive, airline, banking, and medical equipment. Don's speaking and coaching clients include Ford Motor Company, Anheuser-Busch, United Airlines, Harley-Davidson, Jaguar Cars, and Hilton Hotels. He cherishes his start with Paul Hersey and Marshall Goldsmith and has authored books with each; What Got You Here Won't Get You There - in Sales! with Marshall, and Situational Service - Customer Care for the Practitioner with Dr. Hersey.


TOPICS COVERED

 

A New Millennium: No-Normal Leadership

  • Game Changers
  • External Combustion
  • Return on Leadership

The Rules of Engagement

  • Connectivity and Productivity
  • The Impact of Inertia
  • Engaging Self and Other

What Do You Want Me to Know…and Do?

  • If You Could Tell Me ‘Just One Thing’
  • One Thing to Stop-Start-Continue
  • Simple Truths About Leading

Leading at the Top of the Curve

  • Freeing Up Capacity: No-Normal Distribution
  • Identifying The Core of the Team
  • Motivation and Movement

The Leader’s Protocol

  • Communication – Feedback – Autonomy
  • The Number 1 No-Normal Leadership Competency
  • Growing Your Capacity


Finding the Energy to Lead

  • Full-Service Leadership
  • The RISH Formula: Ritual – Interaction – Service – Health

GUIDE TO PARTICIPANT SELECTION

 
Senior Leaders
APPLICABLE IF IT MATCHES A DEVELOPMENT NEED
Mid-Level-Leaders
PRIMARY TARGET AUDIENCE
Emerging Leaders and Functional Experts
PRIMARY TARGET AUDIENCE


Program Level: Beginner/Intermediate
Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Advanced Preparation: None
Participants will earn 3 CPE credits or 3 PDC credits
Field of Study: Personal Development
 
PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to: https://zoom.us/test.
If your organization needs information for whitelisting Zoom you can find it by clicking here.
For more information regarding refund, complaint and program cancellation policies click here, or contact our corporate office at 775.322.8222. You may also view our NASBA Statement here.