DEALING WITH DIFFICULT PEOPLE: TURN TENSION INTO COLLABORATION
with Dr. Michelle Brody
November 21, 2024
11 AM - 2 PM Eastern Time
10 AM - 1 PM Central Time
8 AM - 11 AM Pacific Time
$395 (US) per person
VIRTUAL SESSION (3-HOUR)

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Book by Dr. Michelle Brody
Book by Dr. Michelle Brody

DEALING WITH DIFFICULT PEOPLE: TURN TENSION INTO COLLABORATION

 
Difficult colleagues show up at work in many forms and lead to frustration and lower productivity. What can be done about a micromanaging, undermining, uncooperative or thwarting colleague? Team members who get impossibly defensive when you try to offer feedback? The intuitive methods leaders use to manage "difficult coworkers" often backfire, resulting in vicious cycles of worsening behavior. This session will share mindsets and methods for opening up the possibility of change when all other efforts have stopped working. Discover how to apply proven strategies to resolve your toughest workplace challenges.

DR. MICHELLE BRODY

 

Michelle Brody, PhD, is a clinical psychologist and executive coach who brings 25 years of experience to the challenging problem of interactional conflict. Dr. Brody has worked with global teams, complicated couple conflicts, and polarized communities, and has deep expertise in unlocking stuck dynamics. Her approach for teams is informed by powerful psychological tools that break down defensive walls, build trust, shift unproductive mindsets, and change vicious interactional cycles. She is the author of Own Your Armor: Revolutionary Change for Workplace Culture.

Dr. Brody has helped teams reach greater collaboration, improve communication, and resolve tension across a wide range of industries; at global companies like Meta (Facebook), Siemens, and Alcoa, as well as for smaller companies, startups, and partnerships. She has also served as a master trainer of psychologists, professional coaches, and professionals who work in human resources and learning & development.


WHAT YOU WILL LEARN

 
  • How to deal with difficult people
  • Tools to defuse conflict
  • Understand and change bad team dynamics
  • Effective ways to encourage collaboration


TOPICS COVERED

 
  • Dealing with defensiveness
  • Mindsets that shift team dynamics
  • Best practices to help people change
  • The leader role in positive team dynamics

Program Level: Beginner/Intermediate
Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Advanced Preparation: None
Participants will earn 3 CPE credits or 3 PDC credits
Field of Study: Personal Development
 
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