• How to recognize and manage common triggers that can undermine relationship-building
• The importance of focusing on responses, rather than controlling triggers
• Strategies for fostering collaboration and teamwork across diverse groups
• Techniques to engage and develop networks effectively
• Ways to practice inclusive behaviors that elevate your leadership and teamwork skills

In today's workplace, building effective relationships has become not just important, but absolutely essential for fostering collaboration, teamwork, and achieving overall success.

This program, utilizes vivid, real-life examples drawn from various professional settings to help participants identify and recognize common triggers that can challenge their efforts to connect with individuals who may appear different from themselves, whether due to cultural backgrounds, work styles, or personal values.

Instead of attempting to eliminate these triggers—which often stem from deeply rooted societal norms and are, in many cases, beyond our control—this program emphasizes the significance of effectively managing our responses to them. By cultivating this awareness and control over our reactions, participants can create a broader range of allies and enhance overall collaboration and teamwork.

Throughout the program, participants will engage in interactive discussions that encourage open dialogue and sharing of personal experiences. They will also be introduced to practical strategies designed to help them navigate these triggers successfully. These strategies not only aim to promote positive interactions but also to encourage behaviors that foster trust, mutual respect, and team cohesion. 

Ultimately, this program equips individuals with the tools they need to thrive in a professional landscape.

• Identifying personal and societal triggers that impact relationship-building
• Exploring how cultural backgrounds, work styles, and values influence interactions
• Analyzing real-life examples of triggers in professional settings

• Understanding why eliminating triggers isn’t the solution—and what to do instead
• Developing self-awareness to control emotional and behavioral responses
• Practicing techniques to stay composed and constructive in challenging interactions

• Encouraging open dialogue to build trust and psychological safety
• Overcoming unconscious biases to strengthen team cohesion
• Applying conflict-resolution techniques to navigate differences effectively

• Building meaningful connections across diverse groups
• Strengthening professional relationships through active listening and empathy
• Leveraging diverse perspectives to enhance decision-making and innovation

• Implementing daily habits that promote respect
• Enhancing teamwork by fostering a mindset of curiosity and understanding

Sally Helgesen, cited in Forbes as the world's premier expert on women's leadership, is an internationally best-selling author, speaker and leadership coach. She has been inducted into the Thinkers 50 Hall of Fame, which honors those whose ideas have shaped the field of leadership worldwide. She is also ranked number 3 among the world's thought leaders by Global Gurus.