Being a successful leader requires having conversations that are difficult, not to mention important, awkward, tricky, meaningful, and powerful. The goal isn't to avoid these conversations; it's to find ways to have these conversations effectively. This program will provide you with proven strategies to excel at the top three communication challeng...

Using vivid, real-life examples, Sally helps participants recognize the common triggers that can undermine efforts to build strong relationships in a volatile and at times reactive workplace. These triggers include:

With the world turned upside down due the pandemic and the economic crisis, we are feeling pressures we never felt before. While there are no easy answers to the challenges in front of us, it is necessary to seek solutions for our organizations, our families, and ourselves. Crisis can bring out the best in leaders; they must rise to the challeng...

In today's ever-evolving business landscape, it's essential for professionals to have a strong understanding of key leadership skills in order to truly be successful. But with the sheer amount of knowledge and information required to become an effective leader, how do you know what's really important?

Do you ever wish your team had more energy, would get more done, or solve problems on their own? In this highly-interactive program, you'll learn six proven approaches to build high-performance, high-engagement teams. Based on Karin Hurt and David Dye's Book, Winning Well, this program will leave you with practical, easy-to implement techniques to ...

Your work days are different now. There's as much (or more) to do as always, and to add to the pressure you feel, uncertain times lay ahead. Some priorities you are managing because they are in your job description. Other priories have been thrust upon you, while you handle the daily workflow of email in between attending phone and video meetings. ...

In today's constantly changing world, leaders and managers are constantly searching for innovative methods to achieve success. The question that frequently arises is how can we make sound judgments and distribute resources more strategically. Is there an alternative to excessive planning, busy work, and never-ending task lists?

Almost everything we do involves words. From emails and power points to phone calls and pitch meetings, words are how we persuade, communicate, and connect. But certain words are more impactful than others. They're better at changing minds, engaging listeners, and driving action. What are these magic words, and how can we take advantage of their p...

Difficult colleagues show up at work in many forms and lead to frustration and lower productivity. What can be done about a micromanaging, undermining, uncooperative or thwarting colleague? Team members who get impossibly defensive when you try to offer feedback? The intuitive methods leaders use to manage "difficult coworkers" often backfire, re...

Are you looking to elevate your leadership skills and avoid predictable leadership traps that can hurt your credibility and hard-won success? Look no further! Studies show a direct correlation between high emotional intelligence (EI) and successful leadership. This program will teach you about the dimensions of emotional intelligence (EI) and why i...

Leaders are busy. Super busy. It's not as though that's going to change. In reality, people have become experts at doing - constantly being on to perform - causing us to minimize the importance of creative and critical thinking, of ideating and sound decision making. We need to sort out a much better investment in our time to make it happen.

This program focuses on equipping managers with the knowledge and tools they need to effectively manage people and increase productivity in their areas of responsibility. Participants explore basic managerial concepts, discuss common situations and challenges and learn how to apply specific strategies and tools to successfully manage people.

Despite your good ideas and performance, you may feel unheard, or unable to make the impact you're hired for. Other people's actions might get under your skin or make you react defensively. Then you might rehash the situation all day, wasting your valuable time and energy. How you show up in those moments determines the quality of your leaders...

When an individual chooses to grow in Personal Accountability, using the powerful tool called the Question Behind the Question (QBQ!), the all-too-human and costly traps of complaining, victim thinking, entitlement, procrastination, finger-pointing, and blame are reduced and even eliminated. Only then do organizations enhance productivity, sales, t...

Why are some teams more motivated, more innovative, and more successful than others? Why do some groups of talented and seemingly compatible people fall short against lesser teams with less suitable members? And why are we still so surprised about which team members excel, and which ones fail?

In spite of this age of unprecedented access and opportunity for women in the workplace, women still lag far behind men in positions of power and leadership. This course will help women leaders and emerging leaders identify necessary tools for leadership, hone communication and negotiation skills, understand the role of emotional intelligence an...

In today's virtual, in-person and hybrid world communicating with influence is harder and more critical than it's ever been. How you communicate determines whether others see you as credible, knowledgeable and trustworthy. Without doing this effectively, you inhibit your maximum potential to influence, increase profits and cultivate long-term relat...

Your happiness and success depend on your working relationships. The people you manage. How well you work with your boss. The way collaboration happens with colleagues and peers. How you connect with important prospects and key clients. But the hard truth is this: most of us leave the health and fate of these relationships to chance.

This program is incredibly practical and engaging. You'll learn why most approaches fail in these tough situations and gain insights into what actually works. There will be lots of opportunities to practice to ensure what you learned translates to improved results back at work. Fun, active, and incredibly engaging, this program takes solid social s...

This transformational program is designed for busy managers, project leaders, and senior individual contributors who are looking to operate more efficiently and strategically in order to maximize productivity. Whether you're working virtually, onsite or a hybrid, bolster your leadership ability and skills when you discover these critical strategies...

This session will explore the essential strategies and techniques required to powerfully lead and manage simultaneously from the same role. Being a manager is one of the most arduous and yet most valuable roles in any organization. The challenge lies in dealing with the expectations of those above and below you while also contributing to people's s...

Consider the adage, "Old ways won't open new doors." The world of work has shifted and leading with power and trading on titles is no longer effective. In their place, partnership, communication, inclusion, and connection have become the game-changers. To stay current in a rapidly changing world, leaders need to learn how to "open new doors" by ad...

The transition from star player to team coach is a tremendous leap. All too often new managers are thrown into challenging circumstances with limited support and resources. With the move to virtual environments, managing is more stressful than ever before.

The pace of today's change is pushing the limits of even the most nimble organizations. Change occurs in a myriad of ways from shifting technology to reorganizing functions to seeking new customers and operating globally. And no matter the size, every change requires new learning.

Developing your emotional intelligence can help you succeed at any stage of your life or career. It can also help you become a better leader, mentor, and coach. In this course, Brenda Bailey-Hughes defines exactly what emotional intelligence is and how it can help you manage your emotions and build stronger relationships. Learn how to understand ot...

Leadership presence is that elusive quality that sets you up for the next promotion and gives your career an extra boost. It's a blending of personal and interpersonal communication skills that when combined, send all the right signals. It's the impact you make when you show up and contribute in meetings. It's knowing how to project confidence and ...

In this Age of Burnout and within The Great Resignation, leaders and employees need tangible ways to optimize work environments that foster resilience, camaraderie, psychological safety, and trust. Learn evidence-based habits, mindsets, and practices to help create organizational cultures that strive to protect against the risk of burnout, exhausti...

This program is based on the best selling McGraw-Hill book Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst, co-authored by Dr. Rick Brinkman and Dr. Rick Kirschner, which has been translated into 25 languages.

How do you motivate others to produce their best work? For generations, leaders have received conflicting advice. But now, thanks to groundbreaking new research, we have clear, data-driven insights into the factors that generate employee engagement and sustain performance over the long term.

Communication is the lifeblood of success in today's interconnected world. This virtual workshop on effective communication is your gateway to unlocking its full potential. In a world of constant distractions, honing your communication skills is the key to making a lasting impact.

Years of study and hard work allowed you to become an expert in your field, and eventually a leader of experts. But leading a talented team of highly educated analytical people (engineers, IT teams, financial analysts, accountants, scientists, insurance underwriters, lawyers, health providers, etc.) brings unique challenges. The attention to detail...

Influence is a crucial competency that enables leaders to succeed in the global marketplace. This program is a highly interactive, leadership development workshop for women. In this course women come to understand the three levels of power involved in influencing, they discover their I2I (Influence to Impact) Influence Profile, they are taught the ...

The goal of this program is to improve your capabilities as an experienced leader. Learn advanced strategies to navigate the profound challenges of your role in which the stakes are high, time is scarce, and there are no easy answers.

Being "good at your job" is no longer enough. Today, there are dozens of hidden rules to follow and skills to master in order to succeed - and thrive. But in a working environment that's long on stress and short on certainty, even the most capable professionals are often unsure as to what it really takes to maintain momentum, overcome slumps, and g...

Based on a model developed and used in companies all over the world including many Fortune 100, this communication model has increased performance and effectiveness for 100s of thousands of leaders. It is simple to understand and remember but will have a profound impact on every interaction, work or personal, you have on a daily basis.

Conflict is a daily reality in life and work - whether or not we call it "conflict." Different people have different wants and needs, providing the seeds for conflict. When in conflict, we often want to fast-forward to resolution.

Social creatures like humans constantly seek to influence and persuade others. Research from my lab and others has identified a brain state called "immersion" that indicates when one is being persuaded to take an observable action. This talk will describe the neuroscience of persuasion, share examples with neural data that identify why some commun...

No matter what you've accomplished in your personal and professional life, there is always another level you can reach. Robert Glazer, five-time entrepreneur, #1 Wall Street Journal bestselling author and globally renowned thought leader, shares an actionable framework you can use to reach your full potential as a performer and a leader.

Having executive presence and impact is essential for leadership and career success. This program provides clarity on the actionable strategies participants can put to work right away to inspire confidence, command attention and gain the respect of senior decision makers from the moment they enter the room (including zoom) through to the end of th...

An organization's ability to reach its highest level of excellence comes down to one thing: its people - courageously owning their brilliance, in both typical and transitional times. In this presentation, participants learn a process for how to manage fear, activate personal courage and take worthwhile risks - so they can unleash their potential an...